FAQ

Pre-ordered bulbs ship together in the delivery window shown on the product and your order confirmation — typically September-October, when bulbs should be planted. You'll get an email when the window opens, and tracking when the parcel ships.

The amount is reserved when you order but only captured when we ship — including pre-orders shipped in autumn.

GLS parcel shop is 39 kr. and PostNord home delivery 59 kr. Orders over 699 kr. get free GLS parcel-shop delivery.

Dry, cool and dark — a shed or garage works well. Avoid plastic bags and direct sun. Plant as soon as possible, at latest a couple of weeks after arrival.

Rule of thumb: 2-3 times the bulb's height — for most tulips 12-15 cm deep, 8-10 cm apart, pointy end up. See the planting facts on each product for exact figures.

Our rewards programme: signed-in customers earn 5% of the item total as points (1 point = 1 kr.), redeemable as a discount at checkout from 25 points. Points are valid for 24 months.

Yes — you can cancel a pre-order at any time before dispatch, free of charge. Just send your order number to hej@loegbiksen.dk or via the chat.